Refund policy

Returns or exchanges are only accepted within 10 days of the original purchase date. To be eligible, products must remain unused, unopened, and in their original packaging. Customers must provide a valid receipt or proof of purchase to initiate the process. Please note that for all eligible returns, Naturhouse will apply store credit only. Due to health and safety regulations, food supplements, food products, and hygiene-related items cannot be returned or exchanged once opened, unless they are found to be faulty. Naturhouse reserves the right to decline any return that does not meet these specific criteria.